CoBrowser.net - cobrowsing en live chat

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Groningen, Netherlands

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Details

The webpage provides information about Chatsoftware for organizations aiming for high-quality customer interactions through chat windows on their websites. The self-developed software ensures secure online communication, prioritizing privacy. Since 2022, the software has powered Conversation24, maintaining its trusted quality and services. The benefits of CoBrowser include reduced reliance on phone and email communications, improved Net Promoter Score (NPS), suitability for high-traffic websites, anonymous and user-friendly contact, secure cobrowsing, and multilingual capabilities. The products and services offered include Live chat software that displays a chat button only when a staff member is available, ensuring customers never enter a waiting queue. It is easy to implement, manages chat buttons strategically for increased conversions and customer satisfaction, and emphasizes safety and privacy, with features like screen sharing. The screen sharing software allows customers to share their screens remotely, enhancing user-friendliness with a high first-time-fix rate and shorter interactions. Furthermore, there are options for chatbot integration and DigiD integration for secure chatting and cobrowsing within specific online environments. The webpage emphasizes the company's focus on Live Chat and cobrowsing cloud software to help businesses enhance customer interactions, offering visitors the opportunity to engage with companies through website chat functions. CoBrowser is part of Conversation24, providing customers with a comprehensive solution. The company prioritizes careful handling of personal data, ensuring data security, confidentiality, and compliance with privacy regulations. Lastly, the webpage mentions the use of cookies for website functionality, including improving user experiences, tracking visitor behavior, and providing tailored content and advertising after obtaining consent.

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