Auckland City-Living Management Ltd (Head Office)

Auckland City‑Living Management Ltd (ACLM), established in 2011, presents itself as an Auckland‑based specialist in building and property management with a Managing Director active in real estate since 2005. The company states it manages over 600 apartments and houses across Auckland, acts as building manager for more than 10 apartment complexes, and is accredited by the Real Estate Institute of New Zealand (REINZ). ACLM operates from two central offices (Head Office: Commercial 10 / 27 Union Street, Queen Street Branch: Shop 10 / 396 Queen Street) and lists general contact details including phone 09‑377‑9009 and email info@aclm.co.nz; published opening hours are Mon–Fri 09:30–18:00 and Sat 10:30–14:00. ACLM advertises a full suite of building management services for Body Corporates and owners’ committees, aimed at protecting and enhancing building value “practically and economically.” Core responsibilities described include regular property maintenance inspections and coordination of repairs, occupier relations (primary contact point for tenants and landlords), building security and safety oversight (including emergency response and regulatory compliance), financial management support for building expenses and invoicing, and administrative reporting for Body Corporate meetings. The company offers tailored full‑time or part‑time management options and says it can attend Body Corporate meetings on request. The firm lists a substantial Auckland portfolio, naming specific developments and approximate unit counts: Harbour Green Apartments (11 Union Street, 131 apartments); Sugartree Apartments — Prima (27 Union Street, 148 apartments plus commercial), Centro (145 Nelson Street, 259 apartments plus commercial), and Altro (147 Nelson Street, 330 apartments plus commercial); Aura Apartments (53 Cook Street, 200 apartments); Marina Park Apartments (146 Fanshawe Street, 60 apartments); Queens Residences (8 Airedale Street, 280 apartments); and 396 Queen Street Commercials (21 shops). ACLM highlights a particular specialization in the Sugar Tree complex, stating it manages the majority of rentals there and maintains a head office in “Sugartree Lane” since 2015. Service attributes and capabilities claimed include REINZ accreditation, bilingual staff to assist with multilingual occupiers, 24/7 emergency contact, six‑day opening hours, competitive fees, supplier arrangements for cleaning/security/maintenance, and experience with the Residential Tenancies Act, Unit Titles Act, Tenancy Tribunal proceedings, newly developed building remedial works, and health & safety requirements. Tenant management services claim to cover tenancy disputes, Tenancy Tribunal representation, rent arrears and notices, and related tenancy administration, with named contacts Stephen Zhao and Evan Zhang and mobile numbers published on the site.