Socialtel Maderas

What you should know about Socialtel Maderas

Socialtel positions itself as a lifestyle-driven hospitality and co-living brand that emphasizes community, shared experiences and locally curated programming across multiple destinations. According to the webpage, the concept goes beyond accommodation to include dynamic communal spaces, co‑working, wellness and activity clubs, curated F&B outlets and a year‑round events calendar designed to foster connection and creativity. Properties are promoted as places where travelers and longer‑stay residents can “belong,” with programmed offerings ranging from run clubs and surf clubs to cocktail crawls, gong baths, silent discos, art jams, game nights and curated local excursions. Geographic footprint and properties: Socialtel lists properties across Guatemala (Antigua, Atitlán), Colombia (Bogotá — Candelaria and Parque de la 93, Medellín, Cartagena), Brazil (Copacabana, Lapa), Nicaragua (Granada, Maderas) and Thailand (Koh Samui). The site also references multiple hotels and forthcoming openings; reported figures on the page vary (examples include “10 hotels,” “16 hotels,” and bed counts of “1,585” and “2,622”), so exact portfolio size should be verified directly with the operator. Core guest experience and amenities: The brand emphasizes playful, social programming alongside essentials such as bed & breakfast options, communal F&B concepts, co‑working spaces, workshops and guided tours. Properties are marketed as versatile day‑to‑night venues that support work, wellness and social life — with offerings that include community dinners, workshops, hikes, private and group tours, and both casual and elevated F&B experiences. Loyalty program (BEX): Socialtel’s tiered loyalty scheme — presented as Bex S, Bex M and Bex L — rewards stays and engagement with progressive benefits. Typical perks across tiers include complimentary stays or nights, room upgrade guarantees or automatic best‑available upgrades, escalating F&B discounts (10% → 15% → 20%), complimentary daily breakfasts (from tier M upward), discounts on local tours (10% → 20%), complimentary workshops (1 → 5 per stay depending on tier), curated private experiences for higher tiers, and branded welcome merchandise packages. Event access and VIP privileges are emphasized for mid and upper tiers. Practical information and guest feedback: Standard operational notes on the page state check‑in at 3:00 PM and check‑out at 11:00 AM, motorbike parking availability, and that breakfast is not included by default but can be added. Guest testimonials highlight strong event programming, welcoming staff and a social atmosphere — particularly around evening activities — although individual experiences vary. For bookings, property‑specific availability and up‑to‑date portfolio details are recommended to confirm.