Oaklands, Potens

Potens is a company with over 30 years of experience in delivering specialist community, residential, supported living, respite, educational, and day opportunities services for individuals with learning disabilities, autism, mental health issues, and complex needs. They offer a variety of services nationally, including registered supported and independent living services, domiciliary care, residential care, respite, day opportunities, and independent schools. Over the years, Potens has expanded its services to support over 800 service users across 80 services nationwide, employing 1100 staff members. One of Potens' residential services is Oaklands, located in Barry, which accommodates three adults aged 18 and above with multiple and profound learning disabilities as well as epilepsy. The facility includes a 3-bedroom bungalow with various amenities such as a residents' bathroom, lounge/dining area, kitchen, office, laundry room, and training room. The service is complimented by a wheelchair-accessible garden and parking for up to 6 vehicles. Oaklands is conveniently situated, with easy access to local day services, facilities in Barry, and a short drive to Cardiff. The Care Inspectorate Wales report highlighted the excellent care provided at Oaklands, mentioning that residents appear happy, content, and well cared for. The staff demonstrated a good understanding of the residents' needs, delivering care with kindness and compassion. The documentation for care plans was described as thorough and robust, guiding staff on personalized care approaches. During an inspection, an external professional praised the service, stating that Oaklands is a good home with a dedicated staff team who provide quality care. Potens' mission focuses on maximizing the independence of individuals accessing their services, ensuring purposeful, positive, and progressive support. Their values revolve around trust, positive regard, shared learning, and equality, aiming to provide person-centered support, accommodation, day opportunities, and promoting social inclusion. Potens is dedicated to continual quality improvement, customer satisfaction, financial sustainability, and developing relevant service provisions to facilitate individual development.