Moxy Belgrade

Moxy Belgrade receives a rating of 4.4 out of 5 stars based on 68 reviews. The average ratings in different categories are as follows: cleanliness (4.4), dining (4.0), location (4.6), service (4.5), amenities (4.0), and value for money (4.2). The reviews highlight positive aspects of the hotel such as its good location, kind staff, clean rooms, and enjoyable amenities. Several guests have praised the hotel for its convenient location close to key areas in Belgrade, with one reviewer mentioning it is within walking distance to many attractions. Guests also appreciated the cleanliness of the rooms and common areas, the friendly staff, and the amenities offered by the hotel. However, one guest mentioned noise issues in the room and limited parking space for longer vehicles as minor inconveniences. On the other hand, there were negative reviews criticizing aspects like rude receptionists, dirty rooms, unhelpful cleaning staff, and chaotic dining experiences. Some guests reported issues with pre-authorization holds on credit cards and double charges for services. The hotel management responded to these negative reviews, expressing regret for the guests' dissatisfaction and providing explanations or assurances regarding the raised concerns. Overall, while some guests had excellent stays and praised the hotel for its overall experience, others faced challenges with various aspects of their stay. The hotel management acknowledged the feedback and aimed to address the issues raised by dissatisfied guests to ensure a better experience for future visitors.