JUMBO Maximo Arbon Textilstrasse

Coliving place in St. Gallen

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4.2 (735 ratings)
The webpage provides information about JUMBO, formerly known as Coop Bau+Hobby, a retail store offering a variety of products for gardening, home improvement, leisure activities, and more. The store offers a range of services such as wood and glass cutting, equipment rental, bicycle services, and color mixing services. They also provide expert advice through their "Ratgeber" section, covering topics related to the house, garden, hobbies, and DIY projects. One highlighted feature is the generous return policy, allowing customers to return unused, original packaged items within 30 days of receipt via different methods, including returning to a JUMBO store or through postal services. However, certain items like customized products, plants, and used goods may not be eligible for return due to hygiene or customization reasons. Customers can initiate returns by logging into their account, selecting the items to return, indicating the reason for the return, and printing out the necessary return documents. Once the return is processed, customers will receive a confirmation and a refund through the original payment method. Additionally, there are instructions provided for returning items not included in the online return process, suggesting contacting customer service or the specific store for assistance. Overall, JUMBO offers a user-friendly return process for customers who need to return products for various reasons, ensuring a convenient shopping experience with the flexibility of returning items within a specified timeframe and under certain conditions.

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www.jumbo.ch