GLS Austria GmbH

1.3 (1186 ratings)
Graz, Austria

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Details

General Logistics Systems (GLS) provides a range of logistics and parcel delivery services across a broad international footprint. Their extensive network spans multiple countries, including many in Europe, North America, and Asia. GLS emphasizes cross-border services, catering to both B2C (business-to-consumer) and B2B (business-to-business) transactions, ensuring a robust framework for parcel logistics. GLS operations rely heavily on technology and data analysis to optimize their services and enhance user experience. The company utilizes tools like Piano Analytics to track user interactions on its website, allowing for continued improvements to interface functionality and effectiveness. Data collected includes visitor demographics, website navigation, and engagement statistics. Such analytics facilitate tailored services while maintaining a focus on data privacy and user consent, in adherence with GDPR guidelines. Customer communication is prioritized, with processes in place to manage inquiries efficiently. GLS maintains a transparent privacy policy, detailing how personal data is collected, processed, and stored. Users can expect clear pathways for engagement, whether through direct inquiries or during recruitment processes, which involve stringent data handling principles. The company assures that data retention policies are compliant with legal frameworks, offering users rights to access, correction, and deletion of their data. Sustainability is a core value for GLS, reflected in their business strategies. They aim to minimize environmental impact and foster social sustainability initiatives, thereby aligning their operational goals with broader ecological and social responsibilities. In summary, GLS stands out with its comprehensive logistics solutions, underpinned by a commitment to customer service, data integrity, and sustainability, vital for today's globalized commerce environment.

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