Bield Housing & Care

Bield offers a variety of housing options designed for individuals aged 50 and over throughout Scotland. The properties are available for rent or on a shared ownership basis. They provide retirement housing with meals, retirement plus housing, amenity housing, general needs housing, and owner services. The organization aims to cater to the needs of individuals from diverse backgrounds, including members of LGBT+ communities, individuals from BAME communities, and those whose first language is not English. They are committed to addressing systemic discrimination and prejudice historically experienced by individuals with protected characteristics. Their range of services includes alarm response (BR24) and telecare services, care services beyond housing, property management services, and repairs services. Bield also emphasizes tenant engagement through various initiatives such as the Bield Communication Champions, Bield Equality Network, Bield Improvement Group, and Bield Partnership Forum. Additionally, they provide useful information on topics like access to information, annual accounts, blogs, governance, performance, policies and procedures, procurement, and tenant communications. Bield encourages individuals interested in their properties to apply online. They are currently managing a high volume of inquiries and appreciate patience during this time. The organization values feedback from tenants and conducts surveys like the Tenant Satisfaction Survey 2024/25 and the 'Getting to Know You' survey to improve their services based on tenant input. They also conduct rent setting consultations to involve tenants in decisions regarding rent setting. In case of emergencies or immediate assistance related to domestic abuse, individuals are encouraged to call 999 or seek help from Scotland's Domestic Abuse and Forced Marriage Helpline. For those seeking more information or wishing to apply for housing, Bield provides contact details for general inquiries, repairs, and applications via phone and email. They emphasize inclusivity, responsiveness to tenant feedback, and a commitment to providing safe and secure homes with various amenities for individuals aged 50 and over across Scotland.