JUMBO Zwingen

JUMBO, formerly known as Coop Bau+Hobby, offers a wide range of products and services for customers, including a 30-day return policy, free postal shipping for orders over CHF 75, and a minimum of 2 years warranty on products. The company provides various categories of items such as plants and cultivation, gardening technology, garden furniture and grills, machinery and workshop tools, bathroom and sanitary products, construction and renovation supplies, home lighting, hobby and sports equipment, and a craft shop. Additionally, JUMBO frequently runs promotions with discounts on selected items, including up to -39% on grills, -40% on garden machinery, -50% on irrigation products, -40% on pool and watersports items, and more. The company also offers services such as wood and glass cutting, equipment rental, handyman services, bike services, warranty and repair services, color mixing services, delivery options, lawnmower services, and grill services. JUMBO carries a variety of well-known brands like Ayce, Bosch, Gardena, Kärcher, LEGO, Vitogaz, Weber, and others, ensuring customers have access to quality products from reputable manufacturers. Customers can access additional resources like guides on house, garden, hobbies, and DIY projects in multiple languages (German, French, Italian) to assist them in their endeavors. Regarding returns, JUMBO allows customers to return items within 30 days of receipt if they are in their original packaging and unused. However, certain products like customized items, plants, opened or used products cannot be returned due to health and safety reasons. Customers have the option to return items either to a JUMBO store, through Swiss Post, or via freight shipping. The process for initiating a return involves logging into the JUMBO website, selecting the order to be returned, filling out return details, printing out return documents, packaging the items, and sending them back for a refund, either via email confirmation or in-store acknowledgment upon receipt. For products not able to be returned online, customers are advised to contact customer service for assistance or visit a store directly for returns initiated in-store.