JUMBO Zürich-Oerlikon

JUMBO, formerly known as Coop Bau+Hobby, offers a variety of products and services for gardening, home improvement, leisure activities, and more. Customers can benefit from a 30-day return policy, free postal shipping for orders over CHF 75, and a minimum of 2 years warranty on products. The company provides a wide range of items such as plants, gardening tools, home decor, machinery, workshop equipment, bathroom essentials, renovation materials, lighting solutions, hobby supplies, and sports equipment. JUMBO features promotions on various categories, including discounts of up to -39% on selected grills, -40% on garden machinery, -50% on irrigation products, -40% on pool and water sports items, -49% on DeWalt products, -60% on Einhell products, -40% on storage solutions, and -33% on car accessories. The brand collaborates with top names like Ayce, Bosch, Gardena, Kärcher, LEGO, Weber, and more to offer quality products to its customers. Moreover, JUMBO provides services such as wood and glass cutting, equipment rental, handyman services, bike servicing, warranty and repair services, paint mixing, delivery, lawnmower maintenance, and grill maintenance. The company also offers guidance through its informational guides on home, garden, hobbies, and DIY projects. Customers can access these resources in multiple languages including German, French, and Italian. JUMBO emphasizes accessibility and convenience by allowing returns of unused, original-packaged products within 30 days of delivery through various methods like in-store drop-offs, postal returns, or expedited shipping. For efficient returns, customers can log in to the JUMBO website, select the items to be returned, choose the reason for the return, print the necessary return documents, and either bring the items to a JUMBO store or send them via post. Once the return is processed, customers receive confirmation and can expect a refund via the original payment method used. Items like customized products, living organisms, and used goods are excluded from the returns policy due to hygiene or customization reasons. Customers with specific return inquiries can contact the customer service team for assistance either by phone or through a contact form provided on the website.