JUMBO Zürich Letzipark

JUMBO, formerly known as Coop Bau+Hobby, offers various products and services for gardening, home improvement, and leisure activities. The company provides a wide range of items such as plants, gardening tools, household goods, machinery, and workshop equipment. Additionally, they offer products for renovation, lighting, hobbies, and sports. JUMBO features promotions on selected items, including discounts of up to -39% on grills, -40% on garden machinery, -50% on irrigation products, -40% on pool and water sports items, -49% on DeWalt products, -60% on Einhell products, among others. The company carries well-known brands like Bosch, Gardena, Kärcher, LEGO, Weber, and more. JUMBO also provides various services including wood and glass cutting, tool rental, handyman services, bike servicing, warranty and repair services, color mixing, home delivery, lawnmower maintenance, and grill servicing. Customers can access helpful guides on topics such as home, garden, hobbies, and do-it-yourself projects on the website in multiple languages including German, French, and Italian. Regarding returns, JUMBO offers a 30-day return policy with free postage for orders over CHF 75. Customers can return unused and unopened products within 30 days of receipt either by visiting a JUMBO store, returning via Swiss Post, or arranging for a return through a shipping provider. The company does not accept returns for customized items, plants, live organisms, and opened or used products as per their terms and conditions. The return process involves logging into the website, selecting the items for return, printing the return documents, and either dropping off the items at a JUMBO store or sending them back via post. For any return-related inquiries or assistance, customers can contact JUMBO's customer service via phone or the online contact form. The company ensures that refunds are processed after confirming the receipt of the returned items, and the refund method matches the original payment method used during the purchase. JUMBO aims to provide a seamless return experience for its customers while offering a diverse range of products and services for their projects and needs.