JUMBO Thalwil

JUMBO, formerly known as Coop Bau+Hobby, offers a variety of products and services related to gardening, construction, living, hobbies, and sports. Customers can benefit from a 30-day return policy, free postal shipping for orders over CHF 75, and a minimum of 2 years warranty on products. The company provides a diverse range of items, including plants, gardening tools, machinery, bathroom fixtures, renovation supplies, lighting, and sports equipment. They also feature well-known brands such as Bosch, Gardena, Kärcher, LEGO, and Weber. The website showcases various promotions and discounts on items like grills, garden machinery, irrigation products, pool supplies, and power tools, with reductions ranging from 33% to 60%. JUMBO offers services such as wood and glass cutting, equipment rental, handymen referrals, bike servicing, color blending, and delivery options. Additionally, they provide guidance on house and garden projects, hobbies, and do-it-yourself tasks. For customers looking to return products, JUMBO allows for returns within 30 days of receipt for unused, original packaging items. Returns can be made in-store, through Swiss Post, or by freight shipping. However, certain items like customized products, plants, and opened/used goods are non-returnable as per their terms and conditions. The return process involves logging into the website, selecting the items for return, printing out the return documents, packaging the goods, and returning them to a store or via post. Refunds are issued once the returned items are received and processed, with the reimbursement being made through the original payment method. Overall, JUMBO offers a wide selection of products, services, and promotions for various household and leisure needs. The company provides a convenient return process for customers unsatisfied with their purchases, ensuring a satisfactory shopping experience.