JUMBO Küsnacht

JUMBO, formerly known as Coop Bau+Hobby, offers a wide range of products related to gardening, construction, living, hobbies, and sports. The store provides a variety of services such as wood and glass cutting, machine rentals, craftsman recruitment, bike services, warranties, and repairs. Customers can benefit from a 30-day return policy, free postal shipping for orders over CHF 75, and a minimum of 2 years warranty on products purchased. The product range includes items for plants and cultivation, gardening equipment and technology, garden furniture and grills, machinery and workshop tools, bathroom and sanitary products, construction and renovation supplies, lighting for homes, as well as hobby and sports equipment. The store also offers various promotions with discounts on selected items, including up to -39% on grills, -40% on garden machinery, -50% on irrigation products, -40% on pool and water sports products, among others. Customers have the option to return products within 30 days of receipt if they are in their original packaging and unused. However, certain items like customized products, plants, and opened or used products cannot be returned. The return process involves logging into the website, selecting the items for return, choosing the reason for return, printing and attaching the return documents, and then sending the products back either via post or in person to a JUMBO store. Upon receiving the returned items, the store initiates the refund using the original payment method. For items that cannot be returned online, customers are advised to contact the customer service hotline for assistance. Additionally, JUMBO provides a newsletter subscription for staying updated on promotions and projects, offering a welcome discount to subscribers. The store also emphasizes sustainable practices, offers various payment methods, and ensures customer satisfaction through its services and policies.