JUMBO Bern Bethlehem

JUMBO is a CoLiving establishment offering a variety of products and services. Customers can benefit from a 30-day return policy, free postal shipping for orders over CHF 75, and a minimum of 2 years warranty on products. The CoLiving space, formerly known as Coop Bau+Hobby, provides a wide range of categories such as plants and cultivation, gardening and technology, garden furniture and grills, machinery and workshop tools, bathroom and sanitation, construction and renovation, home and lighting, as well as hobby and sports equipment. They also have a section for DIY enthusiasts. Moreover, JUMBO offers various promotions with discounts on selected items, including up to -39% on grills, up to -40% on garden machinery, up to -50% on irrigation products, up to -40% on pool and water sports products, among others. The establishment carries reputable brands like Kärcher, Gardena, Keter, LEGO, Weber, and many more. For customer convenience, JUMBO provides a range of services such as wood and glass cutting, tool rental, handyman services, bike services, warranty and repair services, color mixing service, delivery options, lawnmower maintenance, and grilling services. Additionally, they offer guidance and advice through their various guides on home, garden, hobbies, and DIY projects available in multiple languages including German, French, and Italian. Customers can easily initiate product returns through the website within 30 days of delivery for unused and in original packaging items. Eligible returns can be processed by either dropping off the items at a JUMBO store, sending them via Swiss Post, or arranging for a carrier pickup. The refund process involves confirmation of receipt via email or SMS and reimbursement through the same payment method used for the purchase. Certain items like customized goods, living organisms, and opened or used products are not eligible for returns according to the company's terms and conditions. Additional support and information can be obtained through their customer service channels.