Hartford Hey Residential Home

Hartford Hey Ltd, based in Cheshire, offers tailored services for individuals aged 65 and over on a long stay, short stay, respite, or day care basis. The focus is on providing high-quality person-centered care, emphasizing dignity, compassion, and empathy. The care and support planning involve residents in decision-making processes, balancing risks and benefits while maintaining independence. Consent to care is crucial, considering each individual's capacity. The facility implements the 10-point dignity challenge to ensure residents' well-being, safety, and independence, free from harm and discrimination. The staff at Hartford Hey undergo thorough recruitment processes, including pre-employment checks and comprehensive induction. Continuous professional development is encouraged, with staff members holding relevant qualifications and certifications. The facility collaborates with local authorities and health professionals to ensure safe and effective care for residents, aligning with The Care Act 2014 standards. Measures are in place to assess and mitigate risks to residents' health and safety during care and treatment. In terms of accommodation, Hartford Hey provides residential care for up to 28 individuals in a tranquil location in Parkgate, offering picturesque views of the Dee Estuary. The facility features single and double bedrooms, lounges, a dining room, conservatory, hairdressing salon, and extensive gardens. Amenities include private rooms with en-suite or washing facilities, TV points, and furniture. There are provisions for residents to bring personal items and furniture, with options for personal telephone lines at their expense. The facility is well-equipped with a passenger lift, disabled-friendly bathrooms, and nurse call systems. Maintenance and cleaning are regularly conducted, and residents have access to various healthcare professionals on site. Overall, Hartford Hey focuses on maintaining a warm and caring atmosphere while prioritizing residents' individuality, privacy, and independence. The facility's commitment to transparency, continuous improvement, and resident feedback demonstrates its dedication to providing a safe, supportive, and respectful living environment for older individuals in need of care and accommodation.