Hartford Hey Residential Home

Hartford Hey Residential Home is a care facility located in Parkgate, South Wirral, Cheshire, providing residential accommodations specifically tailored for individuals aged 65 and over. The home offers a range of services including long stay, short stay, respite, and day care. The organization is committed to delivering person-centered care that promotes dignity, autonomy, and individual choice, ensuring that residents feel secure and valued within a supportive environment. The residential home is equipped to accommodate 28 individuals, featuring a mix of 22 single and 3 double bedrooms, communal lounges, a dining area, and a conservatory, alongside extensive gardens. All residential accommodations are designed to be accessible, offering en-suite or shared washing facilities and personalisation options for residents’ rooms. The facility is located conveniently near local shops and public transportation, enhancing accessibility for its residents. Hartford Hey emphasizes safety and staff competency, with a recruitment process that includes thorough pre-employment checks and ongoing training for all staff members. A comprehensive induction and a mentorship program are in place, ensuring staff are equipped with the skills necessary to deliver high-quality care. Continuous professional development is encouraged, and all staff hold qualifications relevant to their roles. The organization adheres to The Care Act 2014, ensuring that care delivered is safe, effective, and responsive to individual needs. The quality of care is supported by a structured keyworker system, fostering positive relationships between residents and staff. This approach is complemented by an open and transparent atmosphere where residents are encouraged to voice concerns and feedback regarding their care. The home employs robust audit systems to monitor compliance with various care standards, ranging from safety protocols to the option for dietary customization to accommodate individual health requirements. Overall, Hartford Hey Residential Home strives to create a warm and homely environment, facilitating independent living while ensuring the highest standards of care and support for its residents.