Ernsting´s family

Ernsting's family is a retail chain with around 1,915 stores in Germany and Austria, offering various services and products. The stores provide a range of services, including online ordering with free delivery to a nearby store for pickup and a 100-day return policy. Customers can choose from different payment options such as cash, credit/debit cards, SEPA direct debit, and gift vouchers. Moreover, the Family Card program offers customers the chance to win their purchase every 100th transaction when using the card, alongside benefits like exclusive prices, giveaways, and a 100-day return policy. The newsletter subscription enables customers to stay updated on current trends, collections, offers, and receive a 10% welcome discount for signing up. Ernsting's family also has an online shop and a mobile app where customers can explore and purchase a variety of products for the whole family and home. The app allows users to track their orders, use a barcode scanner to order items not available in-store, and offers exclusive online products. The company emphasizes responsible production chains, safety standards, functionality, and appealing design across its product range. The store offers a diverse range of products including cheerful children's clothing in sizes 38-176 for girls and boys, as well as trendy women's fashion in sizes 36-54. Additionally, customers can find maritime-themed decorations in soft blue and beige tones to bring a touch of the beach into their homes. Ernsting's family also runs promotions where Family Card holders can participate in winning their purchases, providing added value to loyal customers.