Brook Court - over 55s Apartments

Jigsaw Homes Group Ltd offers support and services for tenants facing difficulties with the cost of living, providing assistance with paying rent and tackling rising living costs. Tenants can access their tenancy details, rent information, and request repairs 24/7 by logging into the My Jigsaw platform. Universal Credit is highlighted as a means to top up income and help with housing costs, particularly for tenants undergoing Managed Migration due to existing benefit changes. Furthermore, Jigsaw Homes emphasizes the importance of keeping homes free from issues like condensation and mold. They offer guidance and support to address damp and mold problems while providing advice on maintaining a healthy living environment. Additionally, tenants can find information on the 53-week rent year for 2023/24 and how it may impact them financially. Jigsaw Homes also introduces initiatives like the Jigsaw Foundation, a £450,000 fund supporting local projects by charities, community groups, and social enterprises. Residents can participate in Jigsaw Rewards, a feedback program where residents earn points exchangeable for vouchers or rent credits by sharing opinions on services. Moreover, the organization's Sustainability Plan, "Be Zero," outlines their goal to achieve carbon neutrality by 2050 through projects benefiting the environment and community well-being. Jigsaw Support consolidates various support services within the Jigsaw Group, encompassing areas such as employment support, domestic abuse assistance, and housing advice. Neighbourhood Plans are developed to allocate resources effectively, improve resident satisfaction, and address community needs based on feedback from residents, partners, and performance indicators. Lastly, the website features news updates on community initiatives, such as upskilling programs for residents to enhance employment opportunities and plans for new affordable housing developments in Manchester.